1-Year Warranty

All Water Creation products carry a (1) One-Year Limited warranty unless otherwise stated. The warranty is non-transferable.

Water Creation products are warranted to be free of defects in material and workmanship for one (1) year from the date of purchase. The warranty commences from the initial date of purchase by the owner or trade professional, from an authorized Water Creation dealer, through the one (1) year term of the original owner or end-user. Water Creation will, at its discretion, repair, replace, or make appropriate arrangements to rectify such defects which occurred during normal usage within the one year. Water Creation is not responsible for any inspection, installation, modification, removal, or labor costs associated. This warranty does not cover products exposed to improper use/installation/conditions or abuse in any way. “Improper use or conditions” includes, but is not limited to, damage from mishandling or misuse, damage from excessive heat, exposure to UV light, physical or chemical abuse, acid etching, staining or damage from improper care and maintenance or damage from chipping, cracking, impact damage or breaking due to customer abuse, normal wear and tear or acts of nature (such as but not limited to, stains, scratches or chips). Water Creation is not responsible for any inspection, installation, removal, or labor costs associated. Water Creation reserves the right to replace defective material with other similar materials in the event that the product protected under this warranty has been discontinued. Water Creation does not replace products resulting from damages occurring after delivery; during installation or storage of the product; improper storage/handling; water temperatures in excess of 150; use of abrasive or improper cleaners or chemicals.

All product finishes offered by Water Creation carry a One (1) Year Limited Warranty against defects, with the exception of Polished Chrome, which carries a Limited Lifetime Warranty against defects. Physical damages and damages caused by accident, misuse, abuse, or improper cleaning products are not covered by the warranty. Water Creation is not responsible for any inspection, installation, removal, or labor costs associated.

Water Creation warrants its faucets to be leak and drip-free during normal residential use for as long as the original purchaser owns the home. Water Creation warrants the mechanical component (cartridge) of the product to be free from defects in material and workmanship from the initial date of purchase by the owner or trade professional, from an authorized Water Creation dealer, through the lifetime term of the original owner or end-user. If the faucet should leak or drip from normal use, Water Creation will mail the replacement cartridge necessary to put the faucet in a good working condition free of charge. Water Creation is not responsible for any inspection, installation, removal, or labor costs associated.

Water Creation warrants its Stainless-Steel Sinks to be free of defects in material and workmanship during normal residential use for as long as the original purchaser owns the home. Water Creation will, at its discretion, repair, replace, or make appropriate arrangements to rectify such defects which occurred during normal usage within the time that the original purchaser owns the home. Scratching, gloss-reduction, acid buildup, staining, and other issues that occurred from use over time are not defects but are results of normal wear and tear, and thus not covered by the warranty. Water Creation is not responsible for any inspection, installation, removal, or labor costs associated.